Welcome to Luna Glo Beard. By using our website, products, and services, you agree to the following terms. We keep it simple, clear, and fair—because our relationship with you matters most.
1. Orders & Payments
All prices are listed in Kenyan Shillings (Ksh).
Payment can be made via mobile money, bank transfer, or other approved methods.
Orders are confirmed once payment is received (unless using Cash on Delivery, if offered).
2. Delivery
We offer Pickup, Matatu/Bus Sacco Delivery, and Doorstep Delivery through trusted couriers.
Delivery timelines may vary depending on location, but we’ll always keep you updated.
Any delivery fees are clearly stated before you complete your order.
3. Returns & Refunds
If you’re not satisfied, we offer a no-questions-asked return and refund within 7 days.
Refunds are processed back to your original payment method within 3–5 business days after we receive the return.
Delivery fees are non-refundable.
4. Use of Products
Our products are designed for external use only.
Please follow usage instructions provided on the packaging.
Discontinue use if irritation occurs and consult a professional if needed.
Luna Glo Beard is not responsible for misuse or allergic reactions.
5. Privacy & Data Protection
We respect your privacy and protect your information as outlined in our [Privacy Policy].
By using our services, you consent to the collection and use of your data as described there.
6. Intellectual Property
All content on this website (logos, text, images, product names, formulas, etc.) is the property of Luna Glo Beard.
You may not reproduce, copy, or use it for commercial purposes without our written permission.
7. Limitation of Liability
While we ensure the highest quality, Luna Glo Beard is not liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or website use.
8. Updates to Terms
We may update these Terms from time to time. Changes will be posted here, and continued use of our services means you accept the updates.
Our Commitment to You
We aim to keep everything transparent, fair, and simple. If you ever have questions, concerns, or feedback, reach out—we’re here to serve you.
Because at Luna Glo Beard, it’s not just grooming. It’s confidence, trust, and care.
